99% of the time, crowdfunding campaigns run relatively smoothly. You plan, prepare and launch your campaign, the contributions start to roll in, and things go according to plan. But there are times when things go “off script”. It doesn’t happen very often, and for the most part they’re things you may not have to worry about, but I think they’re worth mentioning in case they do arise in your campaign.
All of these examples are things which I have seen happen in campaigns over the past 4 years of assisting with crowdfunding through Film Sprites PR‘s publicity and social media marketing services. They’re atypical, but knowledge is power- if things like this happen, at least you’ll know what to do about them:
Great Aunt Gladys wants to pay by check: in the digital age, we’re so comfortable with hopping online and submitting a payment to a crowdfunding campaign that we forget that some people aren’t comfortable with that method of payment (for whatever reason). Occasionally, you may get someone who wants to contribute to your campaign via check or cash. That’s completely doable! You have two choices- bank the funds in the account you’re using for your film funding, or, if you have an all-or-nothing crowdfunding campaign where every cent is vital in order to receive your campaign funds, you can bank the funds in your film funding account and then put those cash or check contributions into the campaign and up on the page. Either way, don’t forget to thank your contributor, and be sure to ask them if they would like a perk.
This is something to bear in mind if you decide to have a pre-launch fundraising event as well. You can upload those cash or check contributions on the first day of your campaign.
Caught by the FB police: now this has only ever happened once in the 4 years I’ve been working on crowdfunding campaigns, so again it’s atypical but definitely worth noting. It’s the final week of a crowdfunding campaign, so things are amping up. The team who are assisting on the campaign (which included the director, several of the actors, and some really passionate fans who went above and beyond) are ramping up their posts, sharing more progress about how the percentages are creeping ever closer to 100%, etcetera. Everything’s going absolutely tickety boo for the first three days…and then ALL of the Facebook and Instagram posts were flagged as spam or offensive content. Yes, caught wrongly by the Facebook Fuzz and Insta Police. Even promoted posts had been flagged! After submitting reports on each of the flagged posts, pointing out it wasn’t spam, the posts were released from posting purgatory, but by that time it ceased to matter- we had no time to lose and then concentrated our social media efforts collectively on Twitter.
The algorithm at FB and Instagram had gone “danger, Will Robinson!” over the upswing in posts for the campaign and flagged it as spam (which it wasn’t). It doesn’t happen often (it’s only happened once in the time I’ve been doing crowdfunding), but if it does happen via social media platforms then it’s time to think about how to work with this sort of obstacle. In our case, we decided to forego Instagram and FB posts to concentrate on our Twitter audiences…and it worked. People were not only contributing, someone was making the most amazing .gifs using pictures of the cast and started helping to spread the word, and people were asking the people involved about the film (and of course we gleefully answered their questions).
If something happens in a campaign which throws up a bit of a barrier, take a deep breath and think: “how can we get around this or work this to our advantage?”
Your all-or-nothing campaign was unsuccessful: all-or-nothing campaigns have their pluses and minuses, and one of the minuses happens when a campaign is unsuccessful. You haven’t received the funds you wanted, but it’s not a waste of time by any means! For one, you’ve gained valuable insight into things like your audience and their demographics, you’ve secured awareness of your film and probably also increased your following on social media, and you have seen how much individuals were willing to pledge.
If there are a few individuals in particular who were willing to pledge a significant amount to your campaign (over $1000), it would be worth reaching out to them post-campaign to see if they would still be interested in investing in the film in some capacity. This could be via an equity arrangement, or in exchange for a credit as a funding producer, etcetera. This is something I have seen happen in the past, and it can make a significant difference when funding your film.
Your all-or-nothing campaign has an hour to go…and you’re 95% funded: this can happen, but there’s one solution to consider that will not only ensure you get over the line, but that you secure the funds that your amazing contributors have pledged: you contribute yourself. That’s right- if you’ve got that 5% available, contribute it! There is absolutely no law which states you can’t contribute to your campaign yourself. Otherwise, if you have a team member, family member or close friend who is willing to come in and contribute that 5%, that can be a life-saver as well.
As I stated earlier, these are not things to stress out about, but they’re worth being mindful of. They’re aspects that should never hinder your ability or enthusiasm to go out and crowdfund for your film. Happy filmmaking….and happy crowdfunding!